We’re super excited to announce our fully redesigned, fully redeveloped new website. Although our old website had served us well over the years, we felt now was the right time to give it a full refresh, and most importantly, to be able to offer our customers a new way to order their printed products.
We looked at our old website in great detail, and from discussions with customers, we identified the need to introduce a better way for users to be able to order printed items that we at the Print Hive have been offering for years.
So what has changed in our new website?
Services Pages
All of our core printing services pages such as business stationary, canvas prints, digital wall coverings, stickers and labels, exhibition displays, flags, posters, banners and large format printing have had a complete overhaul. We felt as though the information didn’t truly reflect the professionalism and quality of service we provide. We’ve invested in some of the best printing machinery and we wanted our site to reflect that.
On the services pages you will now find all details on the printing processes we provide, better images and some hand FAQs where we hope we’ve answered some of the most commonly asked queries.
All users need to do is to click on the question to reveal the answer! Easy.
Our wide range of services still remains the same as it’s ever been, and we still offer next day delivery on the majority of our products.
Order Online
The biggest and most significant change to our new website, is the one we’re most excited about. Customers can now order a select number of printed products directly from our website.
We’ve put a lot of work into how the ordering process will work, and we have tried to keep it as simple for our customers as we can.
Broken down into 4 simple steps;
- Order
Customers complete their order, entering the size and quantity of their required printed products. - Email
Once we receive the order, one of our Print Hive team members will email with clear instructions on how best to send us your artwork, or alternatively we can design your artwork for you. - Proof
After the artwork has been received and finalised, we send a PDF proof back so that customers can see exactly how their printed items will look. - Print
If everything looks good and the customer is happy, we begin the print process and then notify customers when their order is either dispatched, or ready to be collected from our shop in Weston-super-Mare.
That’s it – quick, simple and efficient.
Downloadable Artwork Templates
Within each product page we’ve included easy to download artwork template files. You can find these in the tabs at the bottom of the product you are viewing.
The other tabs include all the key information on the dimensions of the printed item, as well as some more handy FAQs in the help section. We hope we’ve covered all the basics, but of course if you think we’ve missed some, you can either get in touch, or complete the form below to let us know.
Trade Accounts
Another exciting function we’ve introduced, is Trade Accounts. For other businesses in the industry, or even for design agencies and individuals, we now offer a trade account application service.
Once a user has filled out a simple application form, if approved they will be entitled to exclusive trade pricing and access to trade benefits, all direct from our new website.
If you’re in the trade, apply for your account today!
Improved Blogs
One of our aims is to bring you lots more blogs, with exciting updates about us, the industry, new offerings from the Print Hive and everything else print and design!
Our old site needed a bit of TLC regarding the blog and how easy it was to navigate, and we felt it wasn’t as enticing as perhaps it could have been. We think the cleaner approach on the new site is much more inviting and easy to read.
Feedback
We understand that websites are never really ever “finished”. We know that it constantly requires tweaks, updates and refining to make it as easy as possible for our customers.
We’d love to hear your feedback on our new website and what you liked, or what you didn’t like. It’s invaluable to us so that we can continually improve our levels of service to our customers, and the website is a huge part of that.
If you can spare a few minutes to complete the form below, we would really appreciate it.
Thanks,
The Print Hive team
